Support
| |
FitStash is a FREE fitness focused on-line community where the members create the content and the members determine the value of the content. The better the content created the more FREE publicity a member receives.
|
FitStash functions by sharing choreography, exercises, training and health tips, the latest trends, and anything else fitness related. FitStash provides its members with a means to promote themselves, demonstrate their expertise and showcase their knowledge. They do this by contributing information to the site in video, image, text, and link format. Once a contribution is made FitStash’s members vote on the value of the contribution by choosing to Stash it (keep it) or Trash it (delete it). If something is valued it will be elevated in the historical records with the best materials on top.
Each contribution displays an image of the contributor and has a link to their profile where the member may display professional certifications, interests, the member’s website, and anything else the member wants to share. Since the most popular contributions are listed in descending Stash vote count in the respective time period members with the best contributions have their profiles easily seen by all FitStash viewers.
Members may also save the contributions and contributors they like most by saving the contribution or contributor as a Favorite. Each member’s profile contains a list of their contributions, their Favorite contributors, and the Favorite’s contributions. The more people who select you as a Favorite the more often FitStash viewers will see your profile.
|
Do I have to be a member of FitStash to view its content? No, anyone can view FitStash content; however, you must be a member to create contributions, Stash or Trash a contribution, make comments or create a profile.
Why should I be a member of FitStash? FitStash is created for you, by you. FitStash allows you to demonstrate your knowledge and advertise your services. You can determine how many people see your contributions and build a fan base of fitness professionals and fitness enthusiasts. Members who contribute the most high quality material will be rewarded by receiving publicity, and may receive free products and services, discounts to purchase the items you need for your business, and special offers from FitStash’s partners should you choose to receive them. Although anyone can view FitStash content, you must be a FitStash member to create contributions, Stash or Trash a contribution, make comments or create a profile.
How do I become a FitStash member? Click on the Join link and fill in the given information.
How can I receive FREE advertising for my services or fitness facility on FitStash? Upon joining FitStash, visit the My Profile page. Here you have the ability to enter information about yourself, including a description of your services, your web page address, and personal contact information. FitStash viewers may view your profile and photo based on the security setting you choose. You may update your profile on the My Profile page.
|
What does “In Queue” and “Stashed” mean? When a contribution is first made it is presented to the FitStash community in the “In Queue” page. The “In Queue” page is a holding zone for recent contributions. Once a contribution goes to the “In Queue” page it can be voted upon by FitStash members. If the contribution receives enough Stash votes it will be elevated to the Stashed page. Items in the “In Queue” page may be deleted after a period, but items that make it to the Stashed page, and meet the Community Guidelines, will be available for all to view indefinitely.
How do I view a Contribution? You can view a contribution by clicking on the name of the item. If the contribution is a link you will be directed to the given site. If you view a Contribution with original content you will be transferred to a FitStash page that will contain text, image and/or video content.
Why does a new window pop up when I click on a Contribution? All contributions of links to other sites will be viewed in a separate non FitStash page so these pages are not confused with FitStash content. These windows can be closed and FitStash will remain open.
What do I do if I have forgotten my username and/or password? If you forget your username or password, click on the “forgotten your username/password” on the login page. You will then enter the email address you used to join FitStash on the login page and click send. An email containing your username and password will be sent to your email address. Once you have this information you can enter it into the login screen and enter the site as you would normally do.
How does the search function work? The search function is a keyword based system and searches the titles and descriptions of contributions and their authors. This allows you to search for people as well as for specific information.
May I contact a FitStash member? Maybe. If a FitStash member provides an e-mail address, a link to their website which contains contact information, or an invitation in the About Me section of members profile you may contact that person. Otherwise the member should not be contacted.
How do I make a complaint, suggestion, or contact FitStash? Use the Contact Us form to give us feedback, offer suggestions or report abuse.
How do I report a bug, problem or abuse? We are always seeking ways to improve the FitStash site so report any issues you see on the Contact Us page.
|
Why should I Stash a contribution? Making a positive vote, Stashing, a contribution may move it from the “In Queue” page to the Stashed page and elevate the ranking of a contribution on an historical page.
Why should I Trash a contribution? FitStash is created and monitored by its members. If you see something you don’t like Trash it and you will permanently remove it from your view. In addition, FitStash is created and policed by its members so if someone contributes inappropriate material you owe it to the community to Trash it so others don’t have to see it. FitStash will delete contributions that receive a significant number of Trash votes.
Why can’t I see how many Trash votes a contribution receives? At FitStash we take the idiom “if you can’t say something nice don’t say it at all” seriously. Who really enjoys “constructive” feedback anyway?
How many Stash votes does my contribution need to be presented on the Stashed page and be saved for future reference? FitStash’s criteria for moving a contribution from the In Queue page to the Stashed page is proprietary and changes regularly. If you contribute high quality material it will likely move to the Stashed page.
Why can I only Stash an item once? Since there are rewards to becoming a Top Contributor there is a reason to Stash a contribution multiple times. FitStash is a true democracy where each person has one vote.
Can I undo my Trash or Stash vote? Once you make a Stash or Trash vote your vote is final and cannot be changed.
Can I determine how often I receive a Stash vote notification? Yes. You can access your user setting on the My Profile page under Notificaitons.
|
What is a contribution?A contribution is a link to an existing website or an original document, photos, video or free text entry that you would like to share with the FitStash community. FitStash accepts nearly any type of fitness contribution. All contributions must meet the standard described in the Community Guidelines.What is a contributor?A Contributor is anyone who contributes information to FitStash via the Contribute page.How do I contribute to FitStash?Contributing to FitStash is easy. All you need to do is become a member and go to the contribute page. FitStash accepts links to other sites, written documents, photos, videos, and even provides a free text entry box for original text content. Just select the type of contribution, or combination of materials, you would like and click the contribute button.What types of contributions should I make?Contributions can be in Word, image (jpeg, jpg, png, gif) and video (mpeg, mpg, avi, mp4) formats and relate to nearly any fitness related topic. Choose a category that best relates to your contribution or let us know what categories we should add by contacting us. Current categories and their contents are:
-
Choreography – Group exercise including Aqua, Cardio Dance, Cycling, Kickboxing, Step, Strength, Pilates, Yoga and more. -
Exercise – Any exercise routine, training program, example of good form, etc. that focuses on one person or a personal training session. -
Tips – Include ideas for personal trainers and group exercise instructors to improve their programs, become better fitness professionals and improve overall healthy living. -
Trends – The latest news and fads from the fitness industry. -
Fuel – Weight loss, food ideas and healthy recipes. -
Review – FitStash will give you the opportunity to comment on specific products or lines of products.
How do I share a contribution with my friends?FitStash has made it easy for you to share any contribution you like, including your own, by clicking the share link. Once clicked the share link will open a number of options for you to share your contribution including e-mail and posting to a large number of social networking sites. You may share a contribution whether you are a FitStash member or just a viewer.How do I place a picture of myself on a contribution I make?You are able to upload a maximum of 10 photos of yourself to your My Profile page and select a default photo. When you contribute something you will automatically use the default photo unless you choose one of the photos on the bottom of the Contribute page.How do I delete my contribution?Once something has been contributed it cannot be deleted by its members. Would you like it if you found something you really liked and then it disappeared? We wouldn’t either. Do I lose control of my contribution once it is contributed?You continue to hold all rights to your contribution; however, you cannot delete information once it is contributed.What should I do if a contribution infringes upon my copyright? If you feel that something is a copyright infringement you should send an email indicating the contribution’s title and the contributor’s name to copyright@fitstash.com.
Why can’t I find my contribution?
FitStash posts all contributions that pass through our security checks to the In Queue page; however, not all material will remain within FitStash. You will not find your contribution on the Stashed page if your contribution has not received enough Stashes to move it from the In Queue page to the Stashed page. In addition, your contribution may not be viewable by you if:
-
Your contribution received a sufficiently large number of Trash votes. -
Your contribution was inappropriate and did not meet our Community Guidelines. -
You Trashed your contribution.
Your contribution may also not be found on an historical page if it is not written in the period you have selected to view. So if you contributed your item more than a week ago it won’t be found in the last 24 hour or the 7 days views.
|
What is a Favorite? Two types of Favorites exist
Favorite Contribution A Favorite Contribution is a contribution which you would like to have easy access to. By selecting a contribution as a Favorite you are able to easily access that contribution simply by going to the My Favorite page or the Favorite Contributions section of the My Profile page.
Favorite Contributor A Favorite Contributor is someone that you would like to follow. By selecting a member as a Favorite you can see all of their contributions, their profile, the contributions they like most, and the members that they follow as Favorites.
What is a Fan? A fan is someone who selects you as a Favorite Contributor. The fan will have easy access to all of the contributions made by their Favorite. The more fans you have the more people will see your name and access your profile.
How do I add a Contribution or Contributor as a Favorite so that I can access them on my My Favorite page? You may add a contribution or a contributor to your My Favorites page by check marking the box next to Contributor or Contribution under the photo of the contributor on the Contribution presentation page. You may also add a Contributor to your My Favorites page by check marking the box under the member’s photo on their profile page.
Where do I go to view my Favorites? You can view your Favorite Contributions and Contributors on the My Favorites page. All Favorites are listed in the chronological order in which you made them a Favorite. If you are looking for a specific Favorite and you do not see them you can use the search function to find that Contribution or Contributor.
How do I delete a Favorite? Both Favorite Contributors and Favorite Contributions can be deleted from your Favorites list by clicking on Remove from My Favorites under the name or contribution summary. Once you have deleted a Favorite you will lose the easy access you had to your Favorite. You can always make a Contributor or Contribution a Favorite by clicking on the make my Favorite link from any content or member profile page.
Will my fans see the new contributions I make? Your fans will have easy access to all of your contributions by going to their My Favorites page. Every contribution you make will be added to your profile which is easily accessible from a member’s My Favorites page or by clicking on your photo on any page including the home page, any category page, content page, and other member’s profile pages.
Why has a Contribution or Contributor been removed from My Favorites? You may have removed the item or member from your Favorites on the My Profile or My Favorites page. If so, you can add it back as a Favorite by clicking on the contribution and check marking the box in the Add to My Favorites section found under the photo of the contributor. You may also add the member back as a Favorite Contributor on the members profile page. In addition, a contribution will be pulled from your My Favorites page if it does not meet the requirements in the Community Guidelines or is a copyright infringement.
|
What is a Top Contributor? A Top Contributor is one of the three member’s who have received the highest number of aggregated Stashes for a given category or overall on a rolling seven day period.
How do I become a Top Contributor? It’s easy, just contribute high quality content that your peers will Stash on a regular basis. The more high quality contributions you make the more likely your peers will Stash your contributions and your aggregate Stash vote will increase. Each category has a Top Contributor so if you only like to contribute material about choreography then do so. The aggregate Stash count you receive is calculated on a rolling seven day basis, so contribute high quality content often.
Why should I be a Top Contributor? Top Contributors are recognized as the leaders in their industry and have their names published for all FitStash viewers to see. The more people that see your name, the more people will see your profile, and the more people will know about your services and products.
|
One of FitStash’s primary goals is to increase the visibility of its members. FitStash does this by presenting your profile to FitStash viewers. By default, each time a FitStash viewer clicks on your photo or name from anywhere on FitStash they will be sent to your profile.
What information can I share with other FitStash viewers? FitStash wants you to share as much information as you would like. Specific information is especially important such as your exercise specialty, your interests, your certifications, and your location. You are welcome to include any other information that you choose in the About Me section of the page and can even share a link to your website and an email address if you choose.
What information can I control on my My Profile page?
Personal information – Update and change any information you choose, the only things that are required are your name and email address. You may enter anything you would like in the About Me section.
Password – You can change your password by entering your old password and entering your new password.
My Photos – You may upload up to 10 images here. You do this by clicking on the Upload Photo box in this section. You should choose the image that you would like presented to other FitStash members. This image will accompany contributions you make and be presented on your Profile page. You may change your default photo at any time.
Security Settings – We highly encourage you to share as much information as possible with the community so you can obtain everything FitStash has to offer. That said, we are committed to keeping your personal information secure. You may choose to provide your email address on your profile, but it will not be shown unless you indicate otherwise. You also have the ability to change the level of disclosure you provide to FitStash viewers. The o ptions are:
-
Show all FitStash viewers all information -
Show only FitStash members your profile -
Share only your photo and name -
Share no information with anyone
Membership Options – You can change your settings for receiving the FitStash newsletter, information and offer from our business partners, and cancel your membership in this section.
My Contributions – a record of all of your Contributions is available here. Your Contribution may not be here if you contributed something that did not meet requirements in the Community Guidelines.
Can I change my username?
No.
How do I cancel my membership and what happens if I do?
If you cancel your membership your profile will no longer be viewable by FitStash viewers or members; however, your Contributions will remain on FitStash. In addition, if you create a new membership after you cancel you will no longer have a record of your Contributions and will need to select your Favorites and My Profile settings again. Your membership can be canceled by going to the Membership Options section of the My Profile page. Remember that although you can cancel your membership all of your existing contributions will remain available to FitStash viewers.
How do I view other member’s profiles?
You access the profile of FitStash members by clicking on their picture from nearly any page on the site.
|
Where do I change my security settings? Once you are logged in you may acces your settings on the My Profile page under Security Settings.
What ability do I have to protect my personal information? Protection of your personal information is very important to us so we have developed a system in which you can decide what level of disclosure of your profile and your contributions you would like. You may also select to publish your email address if you change the default value on the My Profile page. In addition, you may provide a link to your website on your My Profile page. FitStash viewers may contact you if you provide your e-mail or web address.
Does FitStash share my personal information? FitStash does not share its email list or your personal information with third parties without your consent.
Will I get malware when I use FitStash? No. FitStash values the security of its members so we make every effort possible to ensure that you do not get malware from us. We use dedicated servers instead of a cloud network so we can ensure we will not receive malware from other applications running on our servers. We also constantly update our security systems to ensure we have the best security technology possible. In addition, you will never receive files to download from us so you cannot download malware through FitStash.
Why does FitStash want my birth date? Minors under the age of 13 are not allowed to become FitStash members. Your demographic information also helps us provide you with the best experience possible.
|
When will a newsletter become available?
FitStash will create a newsletter which will be sent to you electronically. We expect to begin publication of the newsletter in the near future. You may opt out of receiving the newsletter, by unclicking the newsletter option in the Membership Options section of the My Profile page.
How do I sign up for the newsletter?
You are automatically enrolled to receive the FitStash newsletter.
How do I discontinue receiving the newsletter?
If you would like to discontinue receiving the newsletter you may unclick the newsletter in the Membership Options of the My Profile page.
When will reviews become available?
Product reviews will be available in the near future.
|
Can I download images or video from FitStash?
No. You may not download images or video from FitStash. Doing so will violate your Terms of Use agreement and may violate copyright laws. You may print documents.
How can I print contributions I find on FitStash?
A print function is available on each content page.
How do I post a comment to a contribution?
You can make a comment on a contribution from the home page, category page, and content pages. You may respond to a comment by clicking of the comment link accompanying all contributions. You must be a member to post a comment or reply to a comment.
What is the FitStash Store?
FitStash has selected partners with high quality fitness equipment and services and worked with them to provide you with the best equipment at a fair price. The FitStash store will be available in the near future.
|
|